Support

Questions, bugs, ideas: we read every message.

How do I continue my game?

On the start screen, type your Commander name under Continue game. Your name is your save slot and your password, so pick one you will remember. In the iPhone app, the game opens straight back into your base.

How do I move my base to another device?

On the old device, open Settings (the gear), tap SAVE CODE and copy the code. On the new device, open Settings, tap LOAD CODE and paste it. This also moves a base between the website and the iPhone app.

How do I install it as an app?

• iPhone or iPad: open basedcommander.com in Safari, tap Share, then Add to Home Screen.
• Android, Windows, Chromebook, Mac: open basedcommander.com in Chrome or Edge and choose Install BASED Commander from the address bar or the menu. In Safari on a Mac, use File, then Add to Dock.

Once installed it opens full screen and plays offline.

Is there an App Store version?

The iPhone and iPad app is on its way. Until then, the installed web app above works the same way.

The game looks old or won't load

Reload the page. The game updates itself when you are online and keeps working offline after your first visit. If something is still wrong, email us.

Is my child's information safe?

We do not collect personal information, there are no ads or accounts, and progress stays on the device. See the privacy policy.